- Home: brands, tailoring and opening hours
- Lookbook: outfits for the season, piece by piece
- Tailoring: what can be altered and how long to allow
- Events: fitting nights and private shopping
- Pickup: alterations and held items, ready times and hours
- Visit: map and parking
Why a pickup page helps
Shops answer the same questions every day. Is my order ready? Where do I go? How long will you hold it? Can my sister pick it up for me? A pickup page answers all of them once, in your words, and your staff can send the link instead of typing it out again.
What it covers
- What can be collected: held sizes, phone orders, alterations, special orders and gift wrap
- How people know it's ready, whether that's a call, a text or an email from your team
- Where to go: the counter, a side door, or curbside with a parking spot to wait in
- What to bring, such as a name, an order number or a receipt
- How long you hold items, and what happens after that
- Whether someone else can collect for them
Hours that stay current
Wrong hours cost a shop more than almost anything else on its website. We put the hours in one place and show them everywhere from there: the header, the pickup page, the visit page and the search markup. Holiday hours and one-off closures go in ahead of time with a start and end date, so the site changes on the day without anyone remembering to do it.
Curbside and after-hours
If you hand items out at the curb, the page explains where to park, how to let you know you've arrived and what to expect in bad weather. If you use a lockbox or an after-hours window, we describe that too. We only write what you actually offer.
Where orders come from
We don't build checkout or store systems. Most of the shops we have in mind take holds in person, by phone or through messages, and some use a point of sale with its own order tools. The pickup page sits on top of whatever you use and explains the collection side in plain words.
Questions
Can customers check if their order is ready on the site?
Not from our pages. Ready notices come from your team or from the system you already use. The pickup page tells people what that notice looks like and what to do next.
We have two locations. Can each have its own pickup details?
Yes. Each location gets its own hours, map and pickup notes, and customers choose their shop first.
Have a season or an event coming up? Tell us what you sell, how people reach you now and the date you're working toward.
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